Thursday, August 4, 2016

For the Information Technology Management course, I completed two papers that focused on the customer/consumer:

(1) Big Data Analytics for Consumer Insights

(2) How Website Design Affects Customer Complaints

I also remember the paper comparing two CEOs that I submitted for my first course at NCU. One of those CEOs contributed the 'customer focus' to management theory & practice.

Paper: A Comparison of Two CEOs

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Location: Gainesville, FL, USA

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